FAQs

Our products are imported and arrive in their original manufacturer packaging, so what you receive may not exactly match the images on our website. The packaging may include text in languages other than English, and the design can vary between batches. Where we include supplementary English language information, please read it together with the original packaging before use.

First time? Test a small piece (patch) or a small amount (gel, oil, cream) on the inside of your arm for 15 minutes before use. If there is no reaction, you are good to go.

Choose a clean, hairless area of skin such as the upper arm, shoulder, inner wrist, lower back, abdomen, acupressure point, legs. If you have sensitive skin, rotate the spot each time to help avoid irritation.

Wear a patch for 4 to 8 hours, see individual patch product recommendation, then give your skin a break before reapplying. Use no more than three patches a day. Roller gels and creams can be used through the day as needed, following the pack. Never apply to broken, irritated or inflamed skin.

You can. Many customers pair formats, such as a patch on the lower back and a roller on the shoulders. Just follow the daily use guidance on each pack and give sensitive skin a rest between applications.

Our patches, rollers and creams are for external use only, and most people use them without any trouble. Occasionally skin sensitivity can occur, either to a herbal ingredient or to the material of traditional oil-based patches, which are less breathable with extended wear. This is why we recommend a 15-minute skin test before first use. If you notice itching, redness or discomfort, stop using the product, rinse with water and speak with your doctor.

For external use only. Don't use on broken, irritated or inflamed skin, and keep away from your eyes and mouth. Use no more than three patches a day. If you are pregnant or breastfeeding, taking medication, have a medical condition or sensitive skin, or are considering use on a child, check with your doctor or health professional first.

Store them in a cool, dry place away from direct sunlight, and reseal the pouch after each use.

Yes. Every product has a shelf life of three years or more, with the expiry date printed on the back of each pack.

We are a proudly 100% Australian owned and operated business, based on the Bellarine Peninsula in Victoria.